Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Options

Standard Shipping

Estimated delivery: 3–7 business days
Available throughout the United States

Expedited Shipping

Estimated delivery: 1–3 business days
Additional shipping charges apply

International Shipping

Delivery times vary by destination.
Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package’s progress.

Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to weather conditions, carrier issues, holidays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate when placing your order. SexiMei is not responsible for packages delivered to incorrectly entered addresses.

Lost or Stolen Packages

Once a package is marked as delivered by the shipping carrier, SexiMei is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly and notify our customer support team.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the packaging and product so we can assist you promptly.

For shipping questions or concerns, please contact our customer support team.

Thank you,

SexiMei